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Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A pop-up window will show up. It contains elaborate info about all the actions that you can carry out on that particular page. Each popup opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge range of educational video clips demonstrating how to work with our Control Panel. They're shot for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you need, explore our extensive Frequently Asked Questions section, which covers questions asked by actual customers and offers practical solutions. We frequently "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ database either, you can get in touch with our excellent team of customer service technicians available 24-7 and eager to assist you with any question. Each trouble ticket you submit will be responded to in less than sixty minutes (the average ticket response time being approximately twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 314627

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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